The Japan Lean Experience

Benchmarking Tours

Lean Business Tour Experts

The Number 1 Benchmarking Tour

Chances are you've already heard some great things about the Makoto tours.

We've been leading these tours since 1999.

Business leaders regard Japan Lean Experience as the most outstanding Lean benchmarking tour in Japan.

Each Tour Customised

The planning for each tour takes into account the interests of those who make up your tour group.

We are interested in you, your company, your industry and your challenges.

A Life Changing Experience

The tour has a big impact on people. They tell us they found the tour an eye-opener. We hear words like career changing and life-changing. People are energised by what they see and committed to putting those ideas into practice.

Go Home With A Plan

Each experience is designed so leaders go back with a plan to share “the good” with their teams and gemba.

Japan Explained

We can give you insight into Japanese culture.

This will help you to understand the companies we visit in a cultural context.

From that clarity, we can then look closely at the concepts at play and how these might look in your company.

A Comprehensive Learning Experience

You will be guided by lead practitioners. Every site visit is followed by a debriefing to reflect on what has been experienced. What concepts can be applied to your own environment? These ideas work well in Japan because they work well everywhere.

Build A Culture That Sticks

Do you want to make ideas real and relevant for your people? Do you want to create a culture that sticks? Do you want to take things to the next level? Our tour is aimed at giving you the clarity to do that.

Seamless Logistics

From the time you step off the plane, you'll experience a flow of activity that is stimulating and enjoyable.

Lean Manufacturing Tours
Lean Consulting Tours

Japan Lean Experience

  • Discover how you can shape and deliver sustainable business transformation

  • Build on your own unique company culture

  • Expand your understanding of the role of leaders

  • Visit benchmark companies with very different DNA

  • Identify and build on your company's strengths

Immerse yourself in Lean thinking and Culture in a guided week-long tour of Japan’s leading Lean companies including Toyota Motor Corporation.

Whether you are new to Lean or looking to take your understanding to the next level, this tour explores every aspect of a working company-wide improvement plan from business modelling to employee engagement at all levels.

You will be guided by Lean experts who consult with businesses in Japan. Their professional connections will enable you and your team to go beyond the classroom and experience Lean first hand.

Your tour will be led by consultants who are experienced in retail, finance, utilities, healthcare and local government as well as manufacturing and will help make your experience relevant to your organization.

You will also have unique opportunities to share and learn how others apply flexible Lean solutions to their businesses.

Why Japan

Japan is famous for its commitment to quality, and for its ability to instil pride of workmanship in all levels of an organisation.

You will visit five exemplary sites including Toyota Motor Corporation, a Toyota supplier. You will get a chance to see Lean practice applied to manufacturing and non-manufacturing environments each with very different operating models and management systems and values.

Lean business is not just a Japanese thing. It is an approach that can be universally applied to transform a business culture in a lasting way.

What We Cover During The Tour

Core concepts of operational excellence, such as value stream thinking, a culture of trust and openness, willingness to try new things, strategy deployment (hoshin kanri), alignment of short-term goals to long-term vision, and innovation.

The role of leadership and how effective companies develop their leaders.

How a culture of Continuous Improvement can be sustained.

The roots of operational excellence and its diversity.

Your own company’s culture and how to make your transformation successful.

Understand how to drive fast-paced improvement over decades.

Facilitation and Learning

The week will begin with an introduction to Japanese culture so that you can get the best experience from the site visits. After each visit there will be a de-brief to discuss key takeaways. Our experts will help you to understand how to apply what you have seen in your own organisation.

Lean Concepts

During site visits, you will see excellent examples of lean concepts in action, featuring the following tools and principles. These include:

  • 5S & Environmental Sustainability
  • TPM–Total Productive Maintenance
  • TPS - Toyota Production System/Jidoka
  • Leadership Vision for Lean
  • Standardised Work/Standard Work for Leaders
  • Kanban/Pull systems/Just-In-Time
  • Visual Management/Strategy Deployment

Roundtable Debrief

After each site visit, you will have the opportunity to reflect on what was learned in a group debrief. You will have the opportunity to consider;
- What was unique and impressive
- What could be improved
- What participants will do differently “back home”

This sharing allows participants to learn from each other. There will be a on-going discussion about how to
shape/fine-tune a successful transformation in your own company.

Public / Group Tours

$6,800 USD per person

Operate 1-2 times a year.

Price includes hotel accommodations, meals, plant visits, and all logistic travel inside Japan.

During this five-day engagement, participants will have exclusive access with Makoto’s Lean facilitation experts and interpreters, plus opportunities to have meals with the site managers.

The tour will start late Sunday evening and end on Friday evening, departing on Saturday.

What's Included

  • Hotel accommodation (6 nights)
  • Meals
  • Site visits
  • Travel between sites within Japan • services of interpreters
  • Experienced guides
  • Optional sightseeing
  • Socialising and networking with other CI professionals facing similar challenges
  • Group size 15-20 people

Private Tours

You can arrange a private tour for your organisation, customised to meet your specific needs. You may have a particular industry you want to focus on, or have an interest in certain speakers.

Private tours can also cater to special requests such as including visiting a customer, attending a convention, facilitated meetings with Japanese professionals or sight seeing.

Private Tours can also be customised so they have an industry focus (rather than Lean), such as aged care, dental, retail design, or innovation

Tour duration ranges from short 1-2 day tours (that can add-on to business trip to Japan), or longer tours of a week or more.

Get in Touch

  • This field is for validation purposes and should be left unchanged.