The people who will transform your business
are already in the building.

Consulting
Take a different approach. Get a lasting result.

Lean Tours
Japan's #1 Lean benchmarking tour. Life changing.

Training
Invest in people. Build skills. Grow your business.
Empower Your People To Increase Performance
Makoto Is Different
We Start With A Fresh Approach
No Big Data Analysis
Decisions based on data alone are often wrong. Data is useful but by itself, it won't give you the full story. We do not require investment in major data analysis in order to work effectively.
Worker Buy-in First
We prioritise buy-in from the people doing the work on the shop floor. With improved worker engagement, other levels of management co-operation flow naturally.


We Bring an Open Mind
No Spray On Solutions
Every site is unique with its ways and culture so we don't reuse solutions. What works in one site or department may not be the right fit for another. Lasting commitment comes from solutions that are the best fit for the people doing the work.
Peer To Peer
We respect the knowledge and experience of the people who work in your business. They are in an ideal position to identify inefficiencies and test potential solutions. We work beside them in a process of discovery. Ideas are made big and visual to maximise engagement.
We Work In A Different Way
Learning Through Experience
We use an experiential learning style because your people learn best when dealing with practical examples. In this way, your workers agree on their own definition of good and bad work practice. Clarity is achieved and processes to achieve desired outcomes can be tested.
Action Focused
Training is only offered to people committed to advancing continuous improvement practice in their workplace. Our training is practical and focused on empowering those able to take action. We don't offer mass training programs that are classroom-based and theoretical.


Don't fight human nature. Harness it.
People are powerful, inventive and clever.
Given the right circumstances, they can drive lasting change.
We help develop clarity, leadership and drive.
We help engage your people to transform your business.
Brad Schmidt, Founder, Makoto Investments Ltd
We Achieve Lasting Change
Commitment
We come to the company with an open mind.
We work with people to find the solutions they can commit to because it makes sense for them.
We respect emotions because they influence willingness to embrace change.
We are keen to uncover insights from you experienced team.
Cultural Change
We encourage an environment where people feel confident to test new ideas.
This is done in a low-risk way.
Mistakes are redefined as valuable stepping stones for maximising team efficiency.
The learning process promotes confidence and redefines leadership.
Sustainability
Our success is measured in numbers and smiles.
Numbers are the financial results from our engagement.
Smiles come from happy motivated workers who are champions of continuous improvement.
We leave behind cultural change rather than another glossy report.

Hard on Numbers - Kind with People
Our plan is logical but it's not stifling.
We work in a way that frees people to be their best selves.
The people we work with are usually energised and excited by the clarity and vision that comes from our process.
A Plan For The Stakeholders
We'll make a logical plan that you to take to top management.
We can help you answer questions.
This will be an airtight case that people can buy into.
We can create something that takes into account strengths and business needs.
We can bring in fresh thinking and realism.


What Can We Do For You?
Benefits of the Makoto Way
Cost - reduce costs by tackling inefficiency
Revenue - increase your company revenue
Market Penetration - increase your market share
Waste Reduction - reduce waste and save energy
Quality - improve consistent quality of products or services
Productivity - improve processes and boost worker productivity
Communication - improve the internal communication
Staff Retention - help you have happier staff who stay longer.