Japan TWI Training & Coaching


Equip your frontline workers for long term success with Makoto's Training Within Industry.

TWI training

What is TWI?


"Training Within Industry (TWI) is a dynamic and proven method of hands-on training, learning and coaching for supervisors, team leaders, and workers." -TWI Institute

Makoto Global is the exclusive affiliate of the TWI Institute in Japan, and our CEO Brad Schmidt sits on the TWI Institute board.

TWI is a dynamic program of hands-on learning and practice, teaching essential skills for supervisors, team leaders, and anyone who directs the work of others. It is an essential element of Lean programs & systems utilized around the world - such as in the Toyota Production System (TPS).

The program was born out of the need to rapidly train unskilled workers entering the production workforce, and was introduced in Japan during post-war rebuilding. It is still in widespread use across the country.

Why utilize Makoto's TWI for your Japan Operations?

On-site Coaching

Get your Japan operations the on-site coaching they need. Our TWI coaches are fully able to train and certify your workers, team-leaders, and supervisors.

Practical & Fundamental

The TWI training method takes a practical, "learn by doing" approach. The hands-on approach will not only equip your workers for the job at hand - but also the knowledge necessary for long-term growth and continuous improvement.

Specialized for Japan

One of the biggest struggles overseas businesses have in Japan is integrating with the culture. Your workers will receive fully bilingual (English & Japanese) cross cultural training in a Japanese environment.

TWI Certifications (All Courses)

Certifications for the following courses:

The Stages of TWI

Leader Explains

Leader Demonstrates

Walk Through Steps

Participant Demonstrates

Participant Explains Key Points & Steps

TWI Course Programs

From the TWI Institute

Job Instruction (JI)

Develops process stability by developing the "one best way" to do a job. Creates a solid training foundation for improvement programs.

Job Relations (JR)

Teaches supervisors how to handle relationship issues with a people-centric view and prevent them from happening.

Job Methods (JM)

Encourages higher productivity and output by improving the way jobs get done and eliminating, combining, rearranging and simplifying steps in the process.

TWI Problem Solving (PS)

Consolidates and integrates the proven TWI programs of JI, JR, and JM, enabling frontline supervisors and workers to be self-sufficient and solve the problems they face more quickly and collaboratively.

What is Training Within Industry (TWI)?

Training Within Industry (TWI) is a dynamic and proven method of hands-on training, learning and coaching for supervisors, team leaders, and workers.

Get Certified

Not only does Makoto provide TWI certifications for worksite employees, supervisors and leaders - we can certify your leaders as TWI trainers.


Makoto is involved in TWI consulting both in Japan and internationally.

TWI is one of the foundational training pieces will help your business achieve lasting success.